PRIVACY POLICY

What this Policy Covers
This XIT Communications (XIT) privacy policy describes how we use and protect the information that you share with us. This information includes your email address, name, title and mailing address. This policy governs Web sites owned and operated by XIT. Our policy does not govern Web sites of other parties to which we may provide links as XIT is not responsible for, and cannot control the privacy practices or content of those sites.

We do, however, respect your privacy. When using our site, you may get information, communicate with us, or link to other Web sites. While doing so, you may provide us with information that enables us to provide enhanced products and services to you, and to personalize your experience on our web site. To demonstrate our commitment to fair information practices, we have adopted these privacy guidelines. We do, however, urge you at all times to use caution when providing your personally-identifiable information and suggest that you read the Federal Trade Commission's suggested safety precautions for Internet surfing, which can be found by clicking on www.ftc.gov.

Our Policies and Practices
We want to give you the comfort and confidence you need to fully participate in our online offerings so that we can better serve your needs. Following are our policies and practices:

Profile Information
XIT's online forms request contact information such as name, organization name and e-mail address. Confirmation and welcome e-mails may be sent. Users may receive information on services and special promotions. XIT will not use any confidential information provided by our customers. Out of respect for the privacy of our users, we provide an option to not receive communications from XIT. Please see our unsubscribe policies below.

Surveys and Contests
From time to time we invite customers to provide information via surveys or contests. Participation in these surveys or contests is completely voluntary and the customer therefore has a choice whether to disclose requested contact information (e.g. name and mailing address) and demographic information (e.g. zip code or job title). In addition to other uses set forth in this policy, contact information collected in connection with surveys and contests is used to notify the winners and award prizes, to monitor or improve the use and satisfaction of the site. In no event shall personal contact information be shared with third parties without your express permission.

Communications with Us
We have features where customers can submit information to us (such as our feedback forms). Requests for service, support or information may be forwarded as needed to best respond to a specific request. We may retain e-mails and other information sent to us for our internal administrative purposes and to help us to serve customers better.

Communications from Us: Service Updates, Special Offers
In order to best serve our customers, we may send updates that contain important information about our sites and services. For example, we may communicate with a customer to provide requested services and for account-related issues via e-mail, phone or regular mail.

We offer our customers the option to receive information about our organization, related products, services and special deals. Customers can choose not to receive these communications, as set forth in our Permission section below.

Automatic Data Collection
Our Web sites have features that automatically collect information from customers, to deliver content specific to customers' interests and to honor their preferences. This information assists us in creating sites that will serve the needs of our customers.

We use "cookies," a piece of data stored on the customer's hard drive containing information about the customer. Cookies benefit the customer by requiring login only once, thereby saving time while on our site. If customers reject the cookies, they may be limited in the use of some areas of our site. For example, the customer may not be able to participate in sweepstakes, contests or drawings. Additionally, we may note some of the pages the customer visits on our site through the use of pixel tags (also called clear gifs). The use of cookies and pixels enable us to track and target the interests of our customers to enhance the experience on our sites.

For our internal purposes, we gather date, time, browser type, navigation history and IP address of all visitors to our site. This information does not contain anything that can identify customers personally. We use this information for our internal security audit log, trend analysis and system administration, and to gather broad demographic information about our customer base for aggregate use.

We may combine demographic information supplied by a subscriber at registration with site usage data to provide general profiles, in aggregate non-personally identifiable form, about our customers and their preferences in the content of the site and advertising. We may share this composite information with our business affiliates to help them better understand our services.

With Whom your Information is Shared
We do not share personally identifiable information with other companies; apart from those acting as our agents in providing our product(s)/service(s), and who agree to use it only for that purpose and to keep the information secure and confidential.

We will disclose information we maintain when required to do so by law, for example, in response to a court order, a subpoena or other legal obligation, in response to a law enforcement agency's request, or in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property. Customers should also be aware that courts of equity, such as U.S. Bankruptcy Courts, might have the authority under certain circumstances to permit personal information to be shared or transferred to third parties without permission.

We may share aggregate information, which is not personally identifiable, with others. This information may include usage and demographic data, but it will not include personal information.

Correction/Updating Personal Information
If a customer's personally identifiable information changes (such as zip code), or if a customer no longer desires our product(s)/service(s), we provide a way to correct or update that customer's personal data by contacting our office 1-800-232-3312 or xitcom@xit.net.

Security
We use reasonable precautions to protect our customers' personal information and to store it securely. Sensitive information that is transmitted to us online (such as credit card number) is encrypted and is transmitted to us securely. In addition, access to all of our customers' information, not just the sensitive information mentioned above, is restricted. Only employees who need the information to perform a specific job (for example, a billing clerk or a customer service representative) are granted access to personally identifiable information. Finally, the servers on which we store personally identifiable information are kept in a secure environment.

Links
Our Web sites contain links to other sites. XIT is not responsible for the privacy practices or content of such other sites. We encourage our customers to be aware when they leave our site and to read the privacy statements of each Web site to which we may link that may collect personally identifiable information.

Notification and Changes
If we change our privacy policy, we will post those changes on this page so our customers are aware of what information we collect, how we use it and under which circumstances, if any, we disclose it. Customers should check this policy frequently to keep abreast of any changes.

For questions about this privacy statement, the practices of this site or any dealings with XIT Communications, contact us at: xitcom@xit.net

or

XIT Headquarters
8:00 a.m. to 5:00 p.m. Mon - Fri
Dalhart – 806-384-3311
Toll Free – 800-232-3312

 

 


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